Help Center

Retailer Policy Agreement

This Minimum Advertised Price (“MAP”) Policy applies to all resellers of Sok-It products. The Sok-It Minimum Advertised Price for all products equals twice the wholesale price paid by the reseller. To be...

Custom Products

Sok-It can produce custom products from artwork you provide that meet the exact quality specifications of all other Sok-It products. To inquire about custom Soks, visit our Custom Page, fill...

Online Sellers

Sok-It Authorized resellers must maintain a valid business/resale license. All retailers are authorized to sell only to end consumers and at the full retail Minimum Advertised Price (MAP) in accordance...

Wholesale Minimum Advertised Price (MAP) Policy

This Minimum Advertised Price (“MAP”) Policy applies to all resellers of Sok-It products. The Sok-It Minimum Advertised Price for all products equals twice the wholesale price paid by the reseller....

Order Errors

If your order is missing an item or you received an incorrect item, please email us at sales@sok-it.com within 10 business days of order receipt.  If a return is necessary...

Return Policy

We accept returns within 10 business days of order receipt. All products being returned must be new and in original packaging. All returns are subject to a 10% restocking fee...

International Orders

Unfortunately, we do not accept or ship international orders on this website. 

Cancellations

If you need to cancel an order, please email us immediately at sales@sok-it.com. Once an order reaches our fulfillment center and has begun processing, it cannot be changed or canceled....

Stock Availability and Backorders

We can not always guarantee the availability of items on our website. Products listed as “Out of Stock” will be restocked. If a style is no longer listed on the website,...

Shipping Transit Times, Policies

Sok-It products ship from Twin Lakes, Wisconsin.  Transit times within the Continental US vary from 3- 7 business days, depending on your location. Hawaii, Alaska, and other US Territories may...

Order Processing Times

After your order is placed, you will receive a confirmation email with your order details.   Typically, orders are processed and shipped within 2-3 business days, though this may be slightly...

Payments

For your convenience you may pay by credit card, or ACH/Bank Account. Payments are made at the time of order.  If you have previously been accepted for terms, this option...

Package and case units

JavaSok, CanSok, IceCreamSok, and HotSok products come in inner cartons of six units and case packs of forty-eight.  LunchTote XLG comes in inner cartons of three units and case packs...

How to Login to your Wholesale Account

To securely access the Sok-It wholesale website, simply enter the email address you used when registering with us, into the designated login field.  You can also login with your SHOP...

How To Register for A Wholesale Account

Setting up a wholesale online account is easy. Apply through our website by completing the application form. To register, you must have a valid state business license and your state...

Log in troubles? Are you in a loop?

If you have applied for a Wholesale account, and received your Confirmation email, then your account has been activated and you should be able to log in without a problem.  ...