Frequently Asked Questions

We're here to help


How can I get a quote?

Do you offer bulk discounts?

Which payment methods are accepted?

Do you allow online or marketplace retailers?


Which products are available for customization?

How can I get a custom quote?

Do you provide a production sample by request?

Is there a minimum order quantity (MOQ) for custom orders?

Do you charge a set up fee for custom orders?

What is the production time for custom orders?

Do you need my logo in a particular file format?

Are there logo or artwork fees?

Where will the logo be applied on my custom order?

What if I want different logos on each side?

How will my logo be applied?

How are custom products shipped?

How does the drinkware come packaged?

Can I place a custom order with multiple products, styles, or sizes?