Frequently Asked Questions
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WHOLESALE
How can I get a quote?
To purchase wholesale, you can apply for wholesale account here and order directly through our wholesale store. Please contact us for a quote on higher order quantities.
Do you offer bulk discounts?
Yes, when our team supplies you with your quote, it will include any price breaks for higher quantities.
Which payment methods are accepted?
Full payment is required at order placement. We accept payment by all major credit cards.
Do you allow online or marketplace retailers?
We do not allow online retailers or marketplace retailers to wholesale or sell anything created or distributed by the Sok-It brand. Please contact b2b@sok-it.com for more questions about our wholesale store policies.
CUSTOM
Which products are available for customization?
Any of our Soks and styles are available for customization with your logo or fully-wrap in a custom design. We can also do a custom fit for unique sizes and shapes of beverage containers. Customization beyond logo imprint is quoted on a case by case basis.
How can I get a custom quote?
To receive a quote for custom product that you are interested in, please fill out this form.
Do you provide a production sample by request?
We provide pre-production digital proofs for all custom orders placed. Production does not start until you approve the proof and payment has been received. A physical sample is available for $250 per sample plus an additional three weeks production time.
Is there a minimum order quantity (MOQ) for custom orders?
Minimum quantity for all custom orders is 100 units for each variation in product, style, imprint, etc.
Do you charge a set up fee for custom orders?
Yes, there is a $125 set up fee and an additional $125 for each variation in product, style, imprint, etc.
What is the production time for custom orders?
Production time varies depending on various factors but expect approximately 6 weeks for production and delivery after approval of digital proof.
Do you need my logo in a particular file format?
Please send your logo file in .ia or .eps or .psd format at 300 DPI minimum.
Are there logo or artwork fees?
No but please be mindful of our design file requirements above because additional design or file formatting will incur additional costs. Any custom pattern or dye sub will be quoted on per job basis.
Where will the logo be applied on my custom order?
Logo placement is typically on the top third of the Sok. Requests for logo placement on the bottom or elsewhere will be reviewed and quoted on a case by case basis.
What if I want different logos on each side?
A 'second imprint' costs $0.25 per unit that will be included in your quote.
How will my logo be applied?
Logos and designs are applied by silk screen or dye sublimation depending on the product and style.
How are custom products shipped?
Custom orders are shipped to one destination by domestic ground shipping.
How does the drinkware come packaged?
Each unit individually packaged in white, unbranded cardboard bulk packaging. Units are packed in case packs of 50.
Custom packaging available for additional charge and timing.
Can I place a custom order with multiple products, styles, or sizes?
Yes but total order size must exceed 300 units with minimum 100 units of each variation.